At FUNNZ, we create and fully manage premium iGaming brands. We have offices in Malta and Marbella, powered by highly experienced teams with a wealth of industry knowledge. We believe in giving our teams accountability and autonomy, trusting in their expertise and best judgment to continuously learn and provide the best gaming experience to our players.

We’re looking for a curious, detail‑oriented CRM Executive to join our small-but-mighty CRM team. You’ll get hands-on experience running campaigns across multiple brands and verticals, working at the heart of player communication and retention.

What You’ll Do

• Execute multi‑channel campaigns (email, SMS, push, onsite) across all our brands
• Segment users and manage customer lists to match campaign goals
• Test and QA campaigns before they go live to ensure they look and work perfectly
• Help manage our promotional calendar from brief to delivery
• Communicate with Customer Support about upcoming promos and help solve campaign-related questions
• Support the CRM Manager and Head of CRM with performance tracking and reporting
• Get involved in optimizing automated player journeys and identifying new CRM opportunities
• Document your work for better team visibility and coordination
• Pitch in with other CRM tasks as they come up - we’re a tight team
  

Your First 6 Months
You’ll run clean, error-free campaigns and quickly get a feel for our player journeys and promotional flows. As you grow more confident, you’ll start spotting gaps, suggesting improvements, and building the foundation to move into a more strategic CRM role.

You’ll Fit Right In If You...

• Bring experience from the iGaming industry (e.g. CS, operations, marketing, affiliate, VIP)
• Pay close attention to detail and aim for zero errors
• Manage your time well and stay on top of deadlines
• Enjoy solving problems and working as part of a team
• Communicate fluently in English, both written and spoken

Helpful Background

• Previous CRM experience
• Familiarity with campaign tools like Optimove or similar
• Understanding of bonuses, player lifecycles, and segmentation
• Nordic language skills

What Will You Find @ FUNNZ

• A fast-paced, flexible work culture that values autonomy
• Office in Malta with hybrid work options
• A growing team that moves fast and supports each other
• Private health insurance & gym access
• €100 monthly commute allowance
• One day off per year to volunteer for a cause you care about